Immy Winner - Tom Krauss Immo
On Jan. 31, 2019, the team at Tom Krauss Real Estate became Immy winners for the second time and was recognized for excellent advice and service in real estate brokerage.
The Immy - award for quality in real estate services
The Immy is the most prestigious award for Viennese real estate agents and property managers in the field of residential real estate. This award is a long-standing marketing initiative of the Vienna Chamber of Commerce with the objective of promoting excellence in real estate services in the industry. Tom Krauss Immobilien has been named an Immy winner several times.For more than a decade, awards have been given to the best real estate agents and property managers. Winners are selected from approximately 200 companies tested through an extensive mystery shopping process conducted by an independent consulting firm. In which each company is tested several times over an extended period of time.
The valuation factors for the Immy
The central evaluation factors here are the quality and completeness of the written information. The speed of response to inquiries and, above all, the personal advice and support provided at a customer appointment are also included. In addition, the web and advertising presence of the respective company is assessed. In the evaluation of property managers, mystery shopping is supplemented by a data collection at the participating company. In order to provide our customers with an up-to-date and high-quality service, we at Tom Krauss Immobilien are constantly working on improving our services. In order to provide you with the best possible advice and to meet the current requirements, we adapt our service to the current challenges. In this sense, we encourage our employees in further education and support their personal development. In doing so, we pay particular attention to ensuring that our information and advice is up to date.
We thank our employees for the excellent work
"We are very pleased and proud of the Immy awards and thank our employees for their commitment and our customers for their loyalty. Together with our employees we strive to improve our services and to perform our work to the complete satisfaction of our customers." The team of Tom Krauss Immobilien is - your real estate agent for Vienna and Vienna surroundings. Immy winner 2016 and 2018.